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Articles on:Settings
The control room. Set up your team, roles, service types, billing, and integrations once, so everything else just works.

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  • Deliverable Types and Setting Your Primary Industry
    Deliverable Types classify what a client receives, like a Website Build, while the Primary Industry is one workspace label used for benchmarking context.Few readers
  • Annual Plans and Volume Discounts: How Prepaid Jobs Work
    An annual plan prepays Job capacity for a year, and the volume discount steps up at 5, 16, 35, and 51 Jobs, starting the day your annual invoice is paid.Few readers
  • Why Some Things Can't Be Deleted: Archive, Retire, Move
    Net Net will not delete records your history depends on, so people are deactivated, Jobs are archived, and classification labels are retired instead.Few readers
  • Net Net Pricing: Free Tier, 60-Day Trial, and Paid Plans
    Net Net pricing has three layers: a free tier that never expires, a 60-day trial starting when you activate a Job, and a paid plan billed per active Job.Few readers
  • Managing Team Members, Invites, and Join Requests
    Settings → Team is where you manage team members, send invites, and approve join requests, all in one place, with roles and capacity set per person.Few readers
  • Activating Your Free 60-Day Trial: When the Clock Starts
    Your free trial runs 60 days and starts the first time you activate a Job, not when you sign up, so setting up your workspace costs you no trial days.Few readers
  • How to Cancel Your Subscription and Go Back to Free
    Canceling your subscription means an Owner changing the plan to Free in Settings, since there is no cancel button, and nothing you built gets deleted.Few readers
  • Teammates and Billing: Why Adding People Costs Nothing
    Net Net has no per-user or per-seat pricing, so adding teammates, freelancers, and contractors never changes your bill, which is driven by active Jobs.Few readers
  • When a Trial Ends or a Payment Fails: What Happens Next
    When a trial ends without a paid plan your workspace returns to the free tier, and a failed payment starts a 10-day grace period, with nothing deleted.Few readers
  • User Roles Explained: Owner, Admin, Lead, and Member
    Net Net has four user roles: Owner controls the business, Admin runs the workspace, Lead runs delivery, and Member does the work assigned to them.Few readers
  • Service Types and Service Groups: What Each One Does
    Service Types are the kinds of work you do, like Design or SEO, and Service Groups are the parent buckets they roll up into so reporting stays readable.Few readers

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